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Robert Scoble’s diatribe on RSS and marketing sites has been making the rounds of the marcom blogsphere. I don’t have to add that he’s right – any marketing effort that doesn’t incorporate RSS is just … well… dumb. And a waste. Etc. etc.

What interested me is that in the last two weeks I’ve spoken with all sorts of PR and marketing folks who all said pretty much the same thing – the blogs are happening… the RSS thing is happening… we better figure it out or we’re all toast.

It seems as if lot of people understand it but not a lot of people know how to do it. And a lot of agencies are playing ‘what are we going to tell the client.’ As in, how are we going to tell the client that we’re pissing away their money pitching what they perceive to be a pack of guys working in Mom’s basement.

At my last job I spent more time than I care to remember repeating the mantra that blogs are not about technology nor are they only for technology companies. Yet the perception is out there that blogs and RSS are toys for tech companies or worse, for the geeks. The truth is it’s for any business interested in talking to its customers.

And to end this on a not-totally unrelated note, I’ve convinced my sister to blog as a means of promoting her business and communicating to her customers. More about that soon.

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Random Posts

  • Agreed. The way Robert went about it though was a little heavy handed.

    The problem with getting RSS in use by non-techies is that you either have to disguise it so that they don't know they are using RSS (the name doesn't help either), or you have to solve the subscription problem. Currently it is just too fiddly to subscribe to a new blog..

    1. Why do I get gobbledigook when I click on the Orange XML button.
    2. What *is* that orange XML button, and why do I care to know what XML is.
    3. RSS 2? 1.1? Atom? Eh? Which do I choose? Why?
    4. Cut and paste? What? To where?

    This wouldn't be too bad but nobody seems to be making any effort to describe a technology wide spec for doing this, some people use feed:// which is not supported everywhere, some people use Browser extensions.

    Until the aggregator developers get together and decide (possibly with the help of browser vendors) reading blogs is going to stay by geeks for geeks.
  • Although RSS is a great tool, it's not a required tool. Marketing efforts that don't involve RSS can still succeed. Remember RSS is just a tool, not the center of the known universe.
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