Trade show dos and don’ts

Blake Barbera asked a very good question… how should we interact with the media at trade shows.

I’ve been doing these for years and it seems at every single one I get sent off with the instructions from some higher-up that I’m supposed to knee-cap anyone with ‘press’ credentials who passes within 500 feet of the booth. Under no circumstances shall I accept ‘I don’t have time right now’ as an excuse. Reporters MUST talk to our client.

Well Blake, trust me, that approach would get you tossed out of most trade shows.

The first thing to do is get the registered media list and really read it. Not to strip every email out of the spread sheet and into Outlook so you can spam the list with pitches, but really read it and figure out who on the list is appropriate for your client.

And then it’s PR 101 – figure out an approach for the reporters who are right for your client and pitch them. Be respectful of their time – for larger shows many reporters have large chunks of their time blocked out weeks before the show and others have a list from their editors of ‘must visits.’

At the show, don’t be a pain in the ass. I can’t say that enough. This is your golden chance to meet face to face with some of the reporters you deal with on the phone. Impressions count.

File folder press kits are out. No one wants to carry them and trust me, they go unclaimed in the press room. If you can’t put everything on a 64MB USB drive, don’t bother. There are a lot of vendors who can slap your client’s logo on a USB drive, we got ours at Memory Suppliers. If you can find someone cheeper, drop me an email or leave a comment.

There you go Blake. I’m sure other readers will leave their own thoughts in the comments (hint, hint).

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Random Posts

  • Back in the day, I worked MR at Toy Fair at Javits - quite a spectacle. In addition to using the responsible tactics you name (target your list, make appointments ahead of time), my client wanted me to forge new relationships at the show. SO... I used guerilla tactics - namely hanging out in the food court and smoking area (now long defunct). I wasn't there to push my product, I was there to establish contact, and if I made contact with someone who really would cover my client, I followed up after the show (remember me, we ate pizza together) with information. I scored several natioanl stories from the relationships I built at the show eating pizza or lurking in smoky areas with jaded reporters. My overriding goal - build relationships. And that's how several got started.
  • Great advice - thanks for taking the time to answer my question. I believe your right about really reading through the media list. I think practicing the act of patience is key when it comes to pitching. For example, I can see more value in studying your target, their recent articles, their background, etc, instead of hoping on the phone and jumping down the list without checking out who they are.
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