Just plain clueless

Jeremy Pepper points out the real fallout for PR and marketing bloggers from Jeremy Hermann’s recent adventure with Alaska Airlines.

Anyone care to take a wager that the muckity mucks at Alaska Airlines urged their minions to make those comments on Hermann’s blog?

In my conversations with PR agency types over the past couple of years about how to engage the blogosphere this is exactly the type of ‘engagement’ most agency higher ups envision on behalf of their clients. Not that I’m going to name names but in the past year a VP at one agency told me he’d ’sue the pants off of anyone who blogged about my clients’ (not very likely). The head of another firm told me he was really excited to get his clients in the blogosphere because his staff could just ‘cut and paste clients’ releases into the comments section.’ And in this here blog I’ve had to clear out comments from agency bots pretending to be just plain folk.

These are probably the same people who respond to help wanteds with their company email address.

The question for 2006 is.. what are we all going to do about this?

Update: Blogebrity asks the truly important question…. what, no podcast?

If you like what you read, please share:
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • email
  • LinkedIn
  • Ma.gnolia
  • Reddit
  • Slashdot
  • StumbleUpon
  • Technorati
  • TwitThis
  • MySpace
  • Netvibes
  • NewsVine
  • Ping.fm
  • Tumblr
  • YahooMyWeb

Related Posts:

  • Yes, that is sad that many in PR and other communications are clueless when it comes to the blogosphere. Unfortunately, they are often clueless in other aspects of PR and media relations. They are the ones who give PR the "hack" tag.

    Not surprisingly, there is no news item or company statement on the Alaska Airlines newsroom page. Wonder if they will do anything, or just hope it blows over.
    -- Mike
  • I really hope that both WongDoody/Faiola Davis and Alaska are not that clueless about blogs, and less clued in about those little pesky things called IP addresses.

    However, I am not surprised you have run into asinine comments like that, but that so-called, elusive 25 percent is not going to happen overnight (or possibly, at all if the Wiki is any indication). It's the work like yours, mine, Phil Gomes, Scott Baradell, and the other real PR bloggers that is going to help change PR for the better and school these idiot VPs. Or, VPs that are talking big, like they're big men/women who control the PR world. Blah.

    Oh, and as a sidenote, I did try to call Alaska for a comment, but she was not in (8 - 5, you know) to find out what they were going to do about the situation, or if they were official people.
blog comments powered by Disqus



SEO Powered by Platinum SEO from Techblissonline