Tag Archive for 'marketing'

Social Media Camp Recap

Some of the fun and personalities at last week’s Social Media Camp.

This is one of the first videos I’ve ever tried to ‘edit’ and the first time I’ve used Final Cut Express. So forgive some of the choppiness.

Reblog this post [with Zemanta]
Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • Google
  • E-mail this story to a friend!
  • LinkedIn
  • Ma.gnolia
  • Reddit
  • Slashdot
  • StumbleUpon
  • Technorati
  • TwitThis
  • MySpace
  • Netvibes
  • NewsVine
  • Ping.fm
  • Tumblr
  • YahooMyWeb

My Visit to Social Media Hour

This afternoon I joined my fellow Ad Hocnium Catalyst Cathy Brooks, Jackie Peters of Heavybag Media and Nicole Jordan of the Rubicon Project for a wide ranging discussion of PR and social media.

You can subscribe to the Social Media Hour here.

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • Google
  • E-mail this story to a friend!
  • LinkedIn
  • Ma.gnolia
  • Reddit
  • Slashdot
  • StumbleUpon
  • Technorati
  • TwitThis
  • MySpace
  • Netvibes
  • NewsVine
  • Ping.fm
  • Tumblr
  • YahooMyWeb

There Is No Social Media

Thank you and a tip of the hat to Gary Goldhammer for stating so eloquently what I’ve been trying to say for a while.

Bloggers are people.

People are media.

People are social.

Link

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • Google
  • E-mail this story to a friend!
  • LinkedIn
  • Ma.gnolia
  • Reddit
  • Slashdot
  • StumbleUpon
  • Technorati
  • TwitThis
  • MySpace
  • Netvibes
  • NewsVine
  • Ping.fm
  • Tumblr
  • YahooMyWeb

You Call This Service?

Jerry is frustrated by Tom who believes that h...
Image via Wikipedia

Consider these two scenarios:

One – An older woman, let’s call her Mom, is having problems with her computer. She calls the 800 number, waits on hold, gets someone in an off-shore call center who’s only authorized to read off of a script, waits on hold some more, hangs up in frustration. Wash, rinse, repeat.

Two – You or me have the same problem. We go on Twitter and moan and bitch about the problem, the computer manufacturer, the manufacturers’ mother, etc. Within a few minutes, an eager beaver in the marketing department sees the tweet and elevates it to Defcon IV. Corporate helicopters land in my backyard and the problem is solved before it can turn into the latest version of Dell Hell.

I wonder if in our rush to embrace the new we are leaving some people behind. I wonder if some of the problems we are trying to solve using social media can be better addressed with traditional common sense and attention to our customers.

Reblog this post [with Zemanta]
Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • Google
  • E-mail this story to a friend!
  • LinkedIn
  • Ma.gnolia
  • Reddit
  • Slashdot
  • StumbleUpon
  • Technorati
  • TwitThis
  • MySpace
  • Netvibes
  • NewsVine
  • Ping.fm
  • Tumblr
  • YahooMyWeb

AdHocnium Social Media Hour Show

My colleagues at AdHocnium are hosting a weekly call in show on BlogTalkRadio. While I was unable to join the first episode, I will join in future ones.

So join us every Thursday at 10AM PT / 1PM ET. You can subscribe to the show’s RSS feed or go directly to our BlogTalkRadio page from the widget above.

Reblog this post [with Zemanta]
Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • Google
  • E-mail this story to a friend!
  • LinkedIn
  • Ma.gnolia
  • Reddit
  • Slashdot
  • StumbleUpon
  • Technorati
  • TwitThis
  • MySpace
  • Netvibes
  • NewsVine
  • Ping.fm
  • Tumblr
  • YahooMyWeb